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Snapdeal has the most efficient delivery experience - Report

New Delhi based online marketplace Snapdeal has become fastest delivery industry. It has the most efficient delivery experience, as per a mystery shopping report by RedSeer Consulting.

Advisory firm in Indian consumer internet space. In the report based on performance of Indian e-tailers on parameters like speed, reliability and warehousing capabilities, Snapdeal tops the list with the fastest delivery time at 3.9 days.

The data was gathered by tracking more than 6000 orders across 25 cities. Over a period of three months from November 2015 to February 2016.

During talk about archivment, Jayant Sood, Chief Customer Experience Officer, Snapdeal also shared the vision of achieving 20 million daily transacting users by 2020.

Last year, Snapdeal has invested $300 million to strengthen its logistics and supply chain capabilities. In the past one year, Snapdeal has also added 2 million square feet of warehousing space spread over 25 cities and built 63 fulfilment centers to increase its reach to new geographies.

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